Our Promise

n many ways you could say our main product is customer support.  It’s what we work on the hardest. 90% of our staff is in some way dedicated to this process.  Therefore, it is our goal

  • To be accessible, friendly, and helpful at all times.
  • To answer the phone when you call, 24/7/365.
  • Reply to your emails and support tickets within 24 hours.
  • To provide timely information regarding System Incidents.

And lastly, we promise to listen. Should we fall short of our goals we want to know about it so we can quickly remedy areas needing improvement.  We want to know the good, the bad, and everything in-between.  We’re ALWAYS listening.

Request more information to see how ISX can help your organization Accelerate the value returned by your IAM solution.

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